FAQs, support and best practice tips to help you get the most out of grovia.
If you can’t find the answer to your question here, check out our knowledge hub, or get in touch and one of our team will be more than happy to help.
grovia is a data-driven digital platform designed to plan, manage, monitor, and optimise nature-based restoration projects. It transforms complex environmental datasets into actionable insights that streamline project execution, ensure compliance, and maximise ecological and commercial returns.
We help landholders, carbon developers, and financial institutions assess land, plan restoration activities, source species, track progress, and meet compliance requirements - all in one place.
Whether you're looking to restore degraded land, participate in carbon markets, or integrate environmental outcomes with agricultural productivity, grovia provides the data, tools, and workflows to make it easy, cost-effective, and transparent.
grovia and AirSeed work hand-in-hand to deliver scalable, data-driven land restoration. grovia is the digital intelligence platform that powers the planning, monitoring, and compliance side of environmental projects. AirSeed is the implementation arm, delivering restoration on the ground using drones and proprietary seed pod biotechnology. You can find out more on the Airseed website.
While grovia integrates seamlessly with AirSeed’s planting services (drone-based planting and biotechnology), you are not required to use AirSeed if you choose grovia. Likewise, AirSeed clients are not required to use grovia—though the platform offers valuable support for planning, monitoring, and reporting.
Not yet!
grovia is currently focused on supporting projects within Australia, but our team is actively working on expanding our reach internationally.We're building the tools, data integrations, and compliance support needed to serve global markets—so stay tuned for updates as we grow!
Not at all.
grovia is designed to be intuitive and user-friendly, even if you have no technical or ecological background.The platform guides you step-by-step through each stage of your project—whether you're assessing land, planning planting activities, or generating compliance reports.
We've built grovia to make complex processes simple, with easy-to-use tools, smart defaults, and clear explanations along the way.So whether you're a landholder exploring carbon opportunities for the first time or a project manager coordinating a large-scale restoration portfolio, you can confidently use grovia without any technical expertise.
And if you ever need support, our team is here to help. You can reach out via our contact page or email us directly at contact@grovia.earth.
Yes, grovia is suitable for landholders of all sizes. Whether you manage a small property or a large-scale project, grovia’s technology and services are designed to be flexible and scalable to meet your needs.
Our mission is to democratise the carbon markets, ensuring that small landholders can access the same opportunities as larger projects. Through our platform, you can participate, benefit, and make an impact, no matter the size of your property.
grovia use a mix of public and proprietary datasets. Proprietary datasets are curated and maintained by grovia, incorporating unique insights, specialised research, and customer-driven data that enhance accuracy and relevance.
An example is our Native Title map overlay. This layer provides a spatial representation of native title matters, including applications, determinations, Indigenous Land Use Agreements and future acts, and associated attributes (groups involved, name, status, land jurisdiction etc.). It is a national dataset, sourced from the National Native Title Tribunal (NNTT), which is updated daily.
If you have any questions about any of our datasets, feel free to get in touch.
We’re here to make your experience as smooth as possible.
For new users, our platform includes helpful onboarding popups to guide you through key features and get you up to speed quickly. You’ll also find in-line and contextual help throughout the platform—just hover or click to learn more about specific tools, terms, or functionality as you go.
If you need further assistance, we’re always happy to help! You can reach out via our contact page or email us directly at contact@grovia.earth.
We are constantly evolving our product and adding features, so our prices are frequently reviewed and adjusted to include the latest additions to the platform. Our model is subscription based, with various tiers to fit your needs (including number of projects and number of users). We then also offer products and services that incur a one off or Pay-As-You-Go fee, such as our PRO assessment project upgrade.
For the latest and accurate pricing contact us at contact@grovia.earth.
Our subscription is based on a 12-month commitment. This ensures you get full access to all the features and benefits of the platform throughout your carbon journey and the lifecycle of a nature-based project.
For more information on which of our pricing models fit your needs best, contact us at contact@grovia.earth.
You retain ownership of the data you upload into grovia.
We take privacy and data security seriously; your personal and project-related data remains private and is used only in accordance with our Privacy Policy.
grovia stores your data securely and will never share it without your consent, except where required to deliver services you request or to comply with legal obligations. Project-related data may be retained as needed to support long-term environmental outcomes, compliance, and project reporting, but you can request deletion or de-identification of your data at any time (subject to any legal or contractual obligations).
For full details, please see our Privacy Policy.
MY HUB
We are constantly adding and evolving features on grovia, so the below may be slightly outdated while we update this content.
When you log in to grovia, you will first see the Hub Page. As the name suggests, this is where you can access all relevant modules, as well as quickly navigate to your recent projects.Use the vertical navigation bar on the left, or tiles at the top, to navigate to the corresponding modules: Land Assessment, Project Management (coming soon), Seed Requests (beta).
The Help icon on the upper right corner is always accessible any time you need assistance. Within each module, you can access our help guides if you get stuck at any point. Relevant links are also provided throughout.
LAND ASSESSMENT
To create a new Land Assessment, click the ‘plus’ icon on the Land Assessment tile. Else, you can navigate to the Land Assessment landing page to view current projects and create a new assessment from there.Once you have submitted your assessment, it will show as ‘Processing’ in the Land Assessment landing page. Processing speed is dependent on the size of the project, but should take no more than 5 minutes.
SEED REQUESTS (Beta)
The Seed Request module allows you to search for species based on your location, assess seed availability, and request seeds for your planting project. We also list the seed suppliers collecting near you.
In the near future, grovia will further connect users to other service providers that are critical to the development of nature-based projects.
PROJECT MANAGEMENT (Coming Soon)
We are currently optimising the Project Management module. This module will enable you to port projects, either from Land Assessment or established Environmental Planting projects, into grovia. From here, you can manage your project end-to-end, including ecological monitoring, land management, and compliance reporting.
If you have any questions or feedback, please do not hesitate to get in touch at contact@grovia.earth.
If you’re experiencing problems signing up or logging in, please double-check your details, ensure you have verified your email address you used to register. If needed, you can reset your password here: https://platform.grovia.earth/auth/reset-password-request.
If the issue persists, reach out to our support team at contact@grovia.earth and we’ll help you get back on track quickly.
We’re sorry to hear that you’re experiencing issues with your purchase.
Please contact our support team at contact@grovia.earth and we’ll resolve the issue as quickly as possible.
We’re sorry to hear that your project assessment isn’t going through. This can happen for a number of reasons, which vary depending on the specifics of each project.
To understand what’s happening and how we can best resolve it, please reach out to our support team at contact@grovia.earth so we can resolve the issue for you.
Please check out all our articles in our knowledge hub or get in touch with us at contact@grovia.earth
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