Terms and Conditions
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1. INTRODUCTION
‍Welcome to grovia, a product of AirSeed Technologies Australia Pty Ltd (ABN 12 651 133 283), trading as grovia ("we", "us", or "our"). These Terms of Use (Terms) govern your access to and use of the grovia website and software-as-a-service (SaaS) platform (Platform) – a data-driven digital platform designed to plan, manage, monitor, and optimise nature-based restoration projects. By using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.We may change these Terms at any time by updating this page of the website (Website), and your continued use of the Platform following such an update will represent an agreement by you to be bound by the Terms as amended..
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2. ACCOUNT REGISTRATION & ELIGIBILITY
You must be at least 18 years old and have the authority to enter into a legal agreement. If you're using the Platform on behalf of a company or organisation, you warrant that you are authorised to bind that entity.
You must provide accurate and complete information during registration and keep your account credentials secure. We may suspend or terminate accounts in case of misuse.
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3. SUBSCRIPTIONS & PAYMENT
‍Some features of the Platform require a paid subscription. Subscription fees and tier benefits are published on our Website. We may update our pricing or subscription tiers from time to time. If we make any material change, we will notify you at least 14 days in advance. If you do not agree to the new terms, you may cancel your subscription before the changes take effect without penalty.

By subscribing, you agree to automatic recurring billing until you cancel as described below:
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(a) Trial Period: We may offer free or discounted trials from time to time. After the trial ends, subscription fees will apply unless you cancel before the trial expires.
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(b) Cancellation: You may cancel your subscription at any time via your account dashboard. Cancellation will take effect at the end of your current billing cycle or ten (10) business days after notice, whichever is later, unless otherwise agreed. You will continue to have access until that time.
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(c) Refunds: All subscription fees are non-refundable except as required by law, including your rights under the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL).
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(d) Upgrades and Downgrades: You may change your subscription tier at any time. Changes will take effect from your next billing cycle, unless we agree otherwise in writing.
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4. USE OF THE PLATFORM

4.1 YOUR OBLIGATIONS
You must use the Platform lawfully and in accordance with these Terms. Specifically, you agree that you will not:
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(a) Misuse the Platform:
(i) Copy, reproduce, modify, adapt, translate, sell, sublicense, or decompile any part of the Platform without our written permission;
(ii) Use the Platform for any illegal, fraudulent, or unauthorised purpose;
(iii) Upload or share any offensive, unlawful, discriminatory, or harmful content (including material that is pornographic, racist, sexist, or otherwise inappropriate);
(iv) Infringe the intellectual property rights of us or any third party, including by uploading material you don’t have rights to;
(v) Use automated tools (e.g. bots or scripts) to access or interact with the Platform.
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(b) Interfere with Platform Security or Operations:
(i) Attempt to gain unauthorised access to accounts, data, or the Platform’s backend;
(ii) Probe, scan, or test the Platform for vulnerabilities;
(iii) Overload or disrupt the Platform or our hosting infrastructure (e.g. through denial-of-service attacks, viruses, or excessive requests);
(iv) Share your login credentials with others or allow unauthorised users to access your account;
(v) Use the Platform in excess of any user limits applicable to your subscription tier.

(c) Harm Others or Our Reputation:
(i) Harass, impersonate, stalk, threaten, or abuse other users;
(ii) Send spam or unsolicited commercial messages via the Platform;
(iii) Act in a way that damages our reputation or links us to inappropriate or unauthorised content.

You must promptly notify us of any unauthorised access to your account, password, or other security concerns.
We reserve the right to suspend or terminate access if we reasonably believe there is a serious breach of these Terms, or for system security.

4.2 USER LIMITS
(a) Your subscription tier may limit the number of users who can access the Platform under your account (Authorised Users). You must not allow access beyond this limit unless you upgrade your subscription.
(b) You are responsible for managing user access and ensuring that only Authorised Users use the Platform under your account. Sharing login credentials with unauthorised users is prohibited.
(c) We may monitor usage to enforce user limits and may suspend access or charge additional fees if your use exceeds your subscription entitlements.
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5. DATA HOSTING & SECURITY
Your data is stored via secure third-party cloud hosting providers, which may be located outside Australia. We use best efforts to keep data secure, but we do not guarantee uninterrupted access or protection from loss, breach, or unauthorised access.

We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Platform. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.6. INTELLECTUAL PROPERTY
(a) We retain ownership of the Platform and all materials on the Platform (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Platform Content) and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you.
(b) You must not reproduce, transmit, adapt, distribute, sell, modify or publish the Platform or any Platform Content without prior written consent from us or as permitted by law.
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7. LINKS TO OTHER WEBSITES
(a) The Platform may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it.
(b) Inclusion of any linked website on the Platform does not imply our approval or endorsement of the linked website.


8. REPORTING MISUSE
‍If you become aware of misuse of the Platform by any person, any errors in the material on the Platform or any difficulty in accessing or using the Platform, please contact us immediately using the contact details or form provided on our Platform.


9. PRIVACY
‍Your personal data is handled in accordance with our Privacy Policy, which outlines how we collect, store, and use your information, including for third-party hosting, analytics, and regulatory compliance (such CER submissions if opted-in).


10. THIRD-PARTY TERMS
(a) Some parts of the Platform may rely on or integrate with third-party products, services, or platforms (e.g. payment processors, cloud hosting, APIs, data sources, analytics providers, or government submission systems like the Clean Energy Regulator (CER)).
(b) When you use these features, you may be subject to separate terms and conditions set by those third parties.
(c) We will use reasonable efforts to inform you when third-party terms apply and provide access to them where practicable.
(d) Your use of such services is at your own risk, and we are not responsible for any issues, failures, or disputes that arise from or in connection with third-party services.
(e) If you choose to integrate grovia with any third-party tools, services, or data platforms, you are responsible for ensuring the integration is technically and contractually permitted. 
(f) If you choose to submit data to the CER via the Platform, you must actively opt-in. You remain responsible for ensuring accuracy and compliance with CER requirements.

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11. FORCE MAJEURE
(a) We are not responsible for any delay or failure to perform our obligations under these Terms if such delay or failure results from events, circumstances, or causes beyond our reasonable control. This includes, but is not limited to:
(i) Natural disasters (flood, fire, earthquake), epidemics or pandemics; war, terrorism, or civil unrest; internet outages or failures of telecommunications infrastructure; third-party service disruptions (e.g. cloud hosting failure).
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(b) Where a force majeure event occurs:
(i) We will make reasonable efforts to resume operations as soon as possible;
(ii)Our obligations under these Terms will be suspended to the extent affected by the event;
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(c) No refunds or credits are automatically due, but we may offer them on a case-by-case basis.
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12. SUPPORT SERVICES 
(a) We provide technical support to users via email during normal business hours (AEST).
(b) Support requests can be made through the contact form or email listed on our Website.
(c) We aim to respond to support requests within a reasonable time, but do not guarantee a specific response time or 24/7 support.
(d) Support includes assistance with accessing your account, reporting bugs, and basic troubleshooting. It does not cover detailed implementation or strategic advice unless agreed separately.
(e) We may publish self-service resources (e.g. FAQs, user guides), which we encourage users to consult first.


13. CONFIDENTIALITY
We treat your project and personal data as confidential and handle it in accordance with our Privacy Policy and applicable laws.


14. DISCLAIMERS, WARRANTIES & LIABILITY
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14.1 DISCLAIMER
The Platform provides data, modelling, and forecasts for informational purposes only. It does not constitute legal, financial, or environmental advice.
‍Outputs (including carbon yield estimates or project assessments) are based on assumptions and third-party data. While we use reasonable efforts to ensure accuracy, we do not guarantee that outputs are complete, current, or suitable for your specific use case.
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‍You acknowledge and agree that:
(a) Any data, projections, reports, or estimates from the Platform (including carbon yield or financial models) are for informational purposes only;
(b) We do not provide financial, legal, regulatory, or environmental advice;
(c) All outputs are estimates only and subject to change based on market, regulatory, or environmental conditions;
(d) You remain solely responsible for compliance with applicable laws, for conducting your own due diligence, and obtaining independent advice before relying on any output from the Platform to make land use, environmental, financial or business or any other decisions.


14.2 WARRANTIES & LIABILITY
We do not guarantee that:
(a) The Platform will operate uninterrupted or error-free;
(b) Outputs or reports will be accurate, reliable, or fit for any specific purpose;
(c) Project outcomes (such as carbon registration, regulatory approval) will be achieved by using the Platform.
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14.3 LIABILITY
To the maximum extent permitted by law:

(a) We exclude all warranties not expressly stated in these Terms;

(b) Each party’s total liability for loss or damage in connection with these Terms is limited to the total fees paid by you to us in the six (6) months before the event;
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(c) This limitation does not apply to:
(i) Loss caused by a party’s fraud, wilful misconduct, or gross negligence;
(ii) Personal injury, death, or damage to tangible property;
(iii) Breach of confidentiality or privacy obligations;
(iv) Your misuse of the Platform or infringement of third-party intellectual property.

(d) Neither party is liable for consequential, incidental, or indirect loss (e.g. loss of profits or data), except where such liability cannot be excluded under law.
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(e) Nothing in these Terms is intended to limit the operation of the ACL.
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15. TERMINATION

(a) You may cancel your account at any time through your account dashboard. Cancellation will take effect at the end of your billing cycle, or ten (10) business days after notice, whichever is later, unless otherwise agreed. 
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(b) We may suspend or terminate your account with reasonable written notice (usually 14 days) if:
(i) You materially breach these Terms and fail to fix the breach within a reasonable time; or
(ii) Continued access would pose a risk to our systems, other users, or regulatory compliance.

(c) In cases of serious misconduct, illegal activity, or urgent risks (e.g. Platform abuse), we may suspend access immediately and will notify you as soon as practicable.

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16. GENERAL
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16.1 GOVERNING LAW AND JURISDICTION
These Terms are governed by the law applying in New South Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of New South Wales and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.

16.2 WAIVER
A party’s failure or delay to exercise a right or enforce an obligation under these Terms does not constitute a waiver. A waiver is only effective if in writing and signed by the party granting it.

16.3 SEVERANCE
If any part of these Terms is found to be void or unenforceable, that part will be severed, and the rest will remain in full force.
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16.4 JOINT AND SEVERAL LIABILITY
If you create an account or use the Platform on behalf of a group, organisation or company, you and that entity are jointly and severally liable under these Terms.

16.5 ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to another entity as part of a restructure or sale.

16.6 ENTIRE AGREEMENT
These Terms (including our Privacy Policy and any additional terms presented at sign-up) constitute the entire agreement between you and us and supersede any prior agreements, understandings or representations.

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1 7. CONTACT US
‍For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
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‍Name: Airseed Technologies Australia Pty Ltd (ABN 12 651 133 283) trading as “grovia” 
‍Email: contact@grovia.earth
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Greenhouse, Level 2
Salesforce Tower
180 George Street
Sydney, NSW 2000



Our Terms & Conditions were last updated in May 2025.
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